Giles (2002) Parasocial Interaction: A Review of the Literature and a Model for Future Research
Not Fake Relationships but an Extension of Human Nature... Attempt to Normalize Parasocial Interaction
Integrating Attachment, Social Cognition, and Comparison Theory

Giles (2002) reconstructs PSI (Parasocial Interaction) research with the purpose of theoretical integration and future research direction. Core question: why do humans form relationships with media figures who do not actually exist? Giles redefines this not as a simple media effect but as a social-psychological relationship phenomenon. Theoretical foundation: (1) Attachment theory -- humans are fundamentally relationship-forming beings; when stable relationships are lacking they seek alternatives; media figures function as attachment objects supplementing or replacing real relationships; (2) Social cognitive theory -- humans interpret others behavior and infer intentions; this process applies equally to media characters as to real humans; we attribute "minds" to even non-real entities; (3) Social comparison theory -- humans continuously compare themselves with others to form identity; media figures serve as comparison reference points. Giles argues PSI is a normal extension of human social cognition rather than pathological media effect. AI and chatbot implications: if PSI emerges from fundamental human social cognition, humans will naturally form parasocial relationships with AI characters displaying consistent personalities -- designing AI characters requires ethical consideration of psychological impact on users who may develop genuine attachment to non-human entities. Research limitations Giles identifies: most PSI research is cross-sectional rather than longitudinal; individual differences in PSI tendency understudied; conditions under which PSI becomes beneficial (combating loneliness) vs. problematic (replacing real relationships) need clearer delineation.